Frequently Asked Questions
Go Dodge Surrey: Proudly Part of Go Auto.
At Go Dodge Surrey, we’re committed to providing a straightforward, transparent, and supportive dealership experience. Whether you’re shopping for a Dodge, Ram, Jeep, or Chrysler vehicle, exploring financing options, arranging a trade-in, or booking service, our team is here to assist you every step of the way.
Below are answers to frequently asked questions, including dealership-specific details and general Go Auto services, so you can get the information you need with confidence.
About Go Dodge Surrey
Where is Go Dodge Surrey located?
Go Dodge Surrey is located in Surrey, British Columbia, proudly serving drivers throughout Surrey, Greater Vancouver, and surrounding communities.
Address: 6280 120 St, Surrey, BC V3X 1Y7
What are your hours of operation?
Our Sales, Service, and Parts departments operate on specific schedules throughout the week. Please visit our website or contact us directly for the most up-to-date hours.
Sales: (604) 594-2277
Parts: (778) 654-7129
Service: (778) 654-7129
Body Shop: (778) 654-7129
What brands does Go Dodge Surrey carry?
Go Dodge Surrey sells new Dodge, Ram, Jeep, Chrysler, and Fiat vehicles, as well as a wide selection of pre-owned cars, trucks, and SUVs
Do you serve customers outside Surrey?
Yes. We regularly assist customers from surrounding areas, including Greater Vancouver, Delta, White Rock, and Langley.
Buying a Vehicle
How do I book a test drive?
You can book a test drive online by selecting your preferred vehicle and clicking “Book a Test Drive,” or by contacting our sales team directly.
Can I reserve a vehicle?
Yes. If you find a vehicle you’re interested in, contact our team to discuss reserving it while you complete the next steps.
Can I complete my purchase online?
Many steps, including browsing inventory, submitting a trade-in request, and applying for financing can be completed online. Our team will guide you through the remaining steps in-store or virtually.
Can I transfer a vehicle from another Go Auto dealership?
In many cases, yes. Through the Go Auto network, vehicles may be transferred between participating dealerships if available.
Financing and Trade-Ins
Does Go Dodge Surrey offer vehicle financing?
Yes, financing is available for vehicles. Visit our Finance page to determine how you can get approved.
To learn more about financing a vehicle take a read through Financing a Car 101: Interest Rates, Down Payments & Monthly Costs | Go Auto
Can I get pre-approved for auto financing online?
Absolutely. Our online finance calculator helps you get pre-approved from home and helps speed up the in-store process.
Can I choose my payment frequency?
Yes, you can choose weekly, biweekly, or monthly payments, depending on your preference. Learn more about financing a vehicle with Go Auto on our website. How Car Financing Works | Go Dodge Surrey
Can I get approved with less-than-perfect credit?
We work with a variety of lenders who assist customers in different credit situations. Our team will review your options clearly and respectfully.
Can I sell my vehicle without buying another?
Yes. We may purchase vehicles outright, even if you are not purchasing another vehicle at the same time. Get an Estimate.
Can I trade in a vehicle with an existing loan?
Yes. Our team can review your current loan balance and explain how it may be incorporated into your next vehicle purchase. Get an Estimate.
What should I bring when I come in for test drives or service?
When visiting Go Dodge Surrey:
For a test drive bring your valid driver’s license.
For service bring your vehicle registration and any maintenance history.
This helps ensure a smooth and efficient visit.
Service & Maintenance
How do I book a service appointment?
Service can be booked online or by phone. We recommend booking in advance to secure your preferred date and time. Our online service booking tool makes it easy to choose your location, service, and appointment time.
Do you service vehicles not purchased here?
Yes. Our technicians service vehicles regardless of where they were originally purchased.
Do you use genuine OEM parts?
Yes. We use manufacturer-approved OEM parts designed specifically for your vehicle to help maintain performance and reliability.
Do you perform multi-point inspections?
Yes. We offer comprehensive inspections to help ensure your vehicle remains in optimal condition.
Do you have a body shop or collision repair services?
Yes, Go Dodge Surrey offers Collision repair services, including autobody repairs, cosmetic touch-ups, and maintenance after an accident. You can schedule body shop services just like you would regular maintenance.
About Go Auto
What is Go Auto?
Go Auto is one of Canada’s largest automotive dealer groups with locations across multiple provinces and thousands of vehicles available online and in-store.
Can I shop inventory across all Go Auto dealerships?
Yes. You can Browse Inventory from across the network and request vehicle transfers between locations when available.
Is there a Go Auto app I can use?
Yes! Download the Go Auto App to start earning Go Card rewards today. Book service appointments with ease, view your entire service history with video and photos, pay for your service and more!
Through the Go Auto App you can earn exclusive rewards like:
10% savings on parts and service invoices every time your vehicle is serviced.
Get 5% of what you pay back in Rewards.
Get $500 on your Go Card when you refer family and friends to buy a new vehicle.
Is Go Auto a Canadian company?
Yes, Go Auto is a Canadian Company, with it's first dealership being founded in Edmonton, Alberta. Learn more about us!
What are the benefits of using Go Auto?
Go Auto offers a simple, trusted car-buying experience backed by one of Canada’s largest dealership networks. Enjoy access to a wide selection of vehicles, competitive pricing, inspected inventory, flexible financing, and ongoing support after your purchase, all in one place.
Customer Support & Contact
Who do I contact for help at Go Dodge Surrey?
Our team at Go Dodge Surrey is available to assist with sales, financing, service, and trade-in inquiries. You can contact us by phone, email, or live chat through our website.
Sales: (604) 594-2277
Parts: (778) 654-7129
Service: (778) 654-7129
Body Shop: (778) 654-7129
Is there live support if I have questions online?
Yes. Our website offers live chat support to assist while you browse inventory or explore financing options.
Still Have Questions?
Our team at Go Dodge Surrey is here to help, whether you’re shopping for a truck, SUV, or sedan, arranging financing, or booking service.
Contact us today to speak with a member of our team or schedule your appointment online.